NordicTrack iSelect Voice-controlled Adjustable Dumbbells recalled due to injury hazard
Summary
Immediately stop using the recalled product and contact Member Care for refund or credit toward a new iFIT product or the iFIT subscription service.
Affected products
This recall involves NordicTrack iSelect Voice-controlled Adjustable Dumbbells with model number NTSAW23020. Each unit comprises a pair of dumbbells, featuring a dumbbell base and a tablet holder. The weight of each handle is adjustable, ranging from 5 to 50 pounds in 5-pound increments. The identifying model and serial numbers are situated on a decal affixed to the outside of the dumbbell base, positioned beneath the tablet holder.
Issue
Weights may unexpectedly dislodge from the handles of the dumbbells during use, creating an impact hazard to body and property.
As of January 31, 2024, the company has received no reports of incidents or injuries in Canada. In the United States, the company is aware of 40 reports of incidents involving the affected products, including 8 that resulted in minor injuries, such as contusions or abrasions.
What you should do
Consumers should immediately stop using the recalled dumbbells and contact Member Care for refund or credit toward a new iFIT product or the iFIT subscription service.
For more information, consumers can contact Member Care by telephone at 1-888-936-4266, from 7:30 am to 4:30 pm EST, Monday through Friday, or by email at customerservice@iconcanada.ca or servicealaclientele@iconcanada.ca.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and iFIT Inc.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 682 units of the affected products were sold in Canada and approximately 11,500 were sold in the United States.
Time Period Sold
The affected products were sold from November 2022 to October 2023.
Place of Origin
Manufactured in Taiwan
Details
Importer
iFIT Health & Fitness Inc (iFit Santé & Fitness Inc.)
c/o Holmestead & Associés
999 De Maisonneuve Boulevard West, Suite 1600
Montreal, Quebec
Canada
Distributor
iFIT Inc.
1500 South 1000 West
Logan, Utah
USA
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