Consumer product recall

MYX II Stationary Exercise Bikes recalled due to injury hazard

Brand(s)
Last updated

Summary

Product
MYX II Stationary Exercise Bikes
Issue
Consumer products - Injury hazard
What to do

Immediately stop using the recalled exercise bikes until the pedals are tightened and contact Myx for repair instructions.

Affected products

This recall involves the MYX II indoor stationary exercise bike. The bike comes equipped with a network connected touchscreen tablet that allows users to access workouts and fitness classes. The black or white stationary bikes measure 55 inches (140 cm) long, 21 inches (53 cm) wide and 47 inches (119 cm) high. They have a 21.5-inch (55 cm) swiveling touchscreen, pedals with clips and straps, and adjustable handlebars and seat. Myx is printed on the side of the bicycles.

Myx also sells the MYX II Plus indoor stationary exercise bike in Canada, which is the same bike as the MYX II but includes other unrelated fitness accessories such as workout mats, weights, and a resistance band.

Issue

Myx has received reports that the pedals of the MYX II indoor stationary exercise bike can become detached if not properly installed, posing a scrape, bruising, or fall hazard to consumers.

As of October 16, 2022, Myx has received 25 reports of pedal detachment from Canadian consumers. Of those reports, 4 consumers reported injuries in the nature of falls or bruises. In the United States, Myx has also received 839 reports of pedal detachment from consumers. Of those reports, 71 consumers reported injuries in the nature of falls, bruises, scrapes, bruises or cuts.

What you should do

Consumers should immediately stop using the recalled exercise bikes until the pedals are properly tightened per the instructions that Myx is providing consumers via email. Consumers should contact Myx to schedule a free, in-home repair if their bike’s pedals have previously detached and have not already been repaired by Myx.

For more information, consumers can contact Myx by telephone toll-free at 1-855-898-1275, Monday through Friday from 6:00 a.m. to 4:00 p.m. PST, or visit the company website.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Myx Fitness, LLC

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 3,531 units of the affected product were sold in Canada and 79,429 were sold in the United States.

Time Period Sold

The affected products were sold from February 2022 to October 2022.

Place of Origin

Manufactured in China

Details
Original published date: 2022-11-03
Alert / recall type
Consumer product recall
Category
Consumer product - Sports and fitness
Companies

Importer

Myx Fitness, LLC

El Segundo

California

USA

Published by
Health Canada
Audience
General public
Identification number
RA-72153