Consumer product recall

Mastercraft, Profusion Heat, Prestige, and Matrix Portable Garage Heaters recalled due to fire hazard

Last updated

Summary

Product
Mastercraft, Profusion Heat, Prestige and Matrix Portable Garage Heaters
Issue
Consumer products - Burn hazard
Consumer products - Fire hazard
What to do

Immediately stop using the recalled product and return it to the place of purchase for a store credit or to obtain a replacement unit.

Affected products

This recall involves the Mastercraft, Profusion Heat, Prestige, and Matrix 4800W 240V Portable Garage Heaters. The recalled products have Intertek (ETL) certification file number 3153457. The model number, certification file number and manufacturing date in format MM-YY can be found on the label affixed to the back of the heater.

The following products are affected:

Brand

Colour

Model Number

Manufacturing date

Mastercraft

Blue

HA22-48M
HA22-48M1

all

Profusion Heat
Prestige
Matrix

Red

HA22-48M

June 2017 (06-17) or earlier

Issue

The recalled heaters can overheat, posing a burn and fire hazard.

As of August 17, 2023, H.E. Industrial Ltd. has received 10 reports of the product overheating, with 3 incidents of the product catching fire and damaging property in Canada. No injuries were reported.

What you should do

Consumers should immediately stop using the recalled product and return it to the place of purchase for store credit or to obtain a replacement unit. Proof of purchase is not required.

For more information, consumers may contact H.E. Industrial Ltd. by email.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 68,000 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from July 2014 to April 2019 at Canadian Tire and various other retailers.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Household items
Companies

Distributor

H.E. Industrial Ltd.

Vaughan, Ontario

CANADA

Manufacturer

Zhilang Electrical Co., Ltd.

Nantou Town, Zhongshan City,Guangdong

CHINA

Published by
Health Canada
Audience
General public
Identification number
RA-74165

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