Consumer product recall

Marcelle 40+ Anti-Wrinkle Cream recalled due to microbial contamination

Brand(s)
Last updated

Summary

Product
Marcelle 40+ Anti-Wrinkle Cream
Issue
Consumer products - Microbial hazard
What to do

Immediately stop using the recalled product and contact Groupe Marcelle Inc. for a refund.

Affected products

This recall involves the Marcelle brand 40+ Anti-Wrinkle Creams. The products are sold in a labelled glass cylindrical jar containing cream, in a secondary cardboard packaging.

The following products are affected:
Product Description Size UPC Code Lot Number
Marcelle 40+ Anti-Wrinkle Cream 50 mL 056599633334 (L)23F1652
Marcelle 40+ Anti-Wrinkle Cream 75 mL 056599600053 (L)23C1918
Marcelle 40+ Anti-Wrinkle Cream 75 mL 056599600053 (L)23C1918S
Marcelle 40+ Anti-Wrinkle Cream 75 mL 056599600053 (L)23F1918

Issue

Following analyses carried out by Groupe Marcelle Inc., the results showed that the affected products do not meet microbial standards due to traces of mould that develop over time.

As of November 23, 2023, the company has received 5 reports of incidents in Canada and no reports of injuries.

What you should do

Consumers should immediately stop using the recalled product and contact Groupe Marcelle Inc. for a refund.

For more information, consumers can contact Groupe Marcelle Inc. by telephone at 1-800-665-4531 ext. 1500 between 7:30 am and 4:30 pm EST. If no agent is available, consumers can leave a voicemail message with the following information: recall number RAP07072 , lot number and product name or by email Customer.Service@groupemarcelle.com with the information: recall number RAP07072 , lot number and product name.

Please note that, in addition to the requirements of the Cosmetic Regulation the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 10,931 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from July, 2023 to November, 2023.

Place of Origin

Manufactured in Canada

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Beauty and personal care
Companies

Manufacturer

Groupe Marcelle Inc.

9200 chemin de la Côte de Liesse

Lachine

Quebec

Canada

Published by
Health Canada
Audience
General public
Identification number
RA-74676