Consumer product recall

LumaRail Bed Rails recalled due to Entrapment and Asphyxiation Hazard

Last updated


LumaRail Bed Assist Rails
Consumer products - Entrapment hazard
What to do

Immediately stop using the recalled LumaRail Bed Rails and contact Platinum Health for a free repair kit.

Affected products

This recall involves the LumaRail Bed Rails with Legs (model PHB4000) and the Doublesafe Bed Assist Rail (model PHB7000D). The bed rails are made of white metal tubing with a gray or black form rubber grip handle and may have a black fabric pouch.  The name “Platinum Health” is printed on the label located on the leg of the bed rail or on the grip of the handle.  The bed rails also have a light mount below the grip handle.


Users of the recalled LumaRail Bed Rails can become entrapped within the bed rail or between the bed rail and the side of the mattress, when attached to an adult's bed.  The LumaRail Bed Rails pose an entrapment and asphyxiation hazard.

As of March 28, 2023, the company has received no reports of incidents or injuries in Canada. 

What you should do

Consumers should immediately stop using the LumaRail Bed Rails and contact Platinum Health for a free repair kit.

For more information, consumers can contact Platinum Health by telephone at 1-833-408-0509 from 8:00 a.m. – 7:00 p.m., Monday through Friday, by email at, or online at or visit the company website

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information


Number Sold

The company reported that 2 units of the affected product were sold in Canada.

Time Period Sold

The affected products were sold from July 2015 to December 2022.

Place of Origin

Manufactured in Taiwan

Original published date:
Alert / recall type
Consumer product recall
Consumer products - Specialized products


Platinum Health




Published by
Health Canada
General public
Identification number