Consumer product recall

Lightform LED Projectors recalled due to Fire Hazard

Last updated

Summary

Product
Lightform LED Projectors recalled due to Fire Hazard
Issue
Consumer products - Fire hazard
What to do

Immediately stop using the recalled projectors and contact Lightform for a free software update.

Affected products

This recall involves the LF2 and LF2+ Projectors. The projectors are LED projectors and are black in colour with “Lightform” printed on the top. The projectors are about 20 centimeters (8 inches) high and 20 centimeters (8 inches) wide.

Issue

The projector fan’s software can cause the fan to malfunction and overheat, posing a fire hazard.

As of November 15, 2021, the company has received three reports of incidents, but no property damage or injuries beyond distortions of the plastic of the product have been reported in Canada.

What you should do

Consumers should immediately stop using the recalled LED Projectors.  Original Canadian purchasers of the affected product have been contacted directly by Lightform to facilitate the software upgrade.  Consumers who have not been notified directly, should contact Lightform for a free firmware upgrade to fix the software issue. Consumers may contact Lightform at 1-855-242-5066 Monday to Friday 8 AM to 5 PM PST or online.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 101 units of the affected product were sold in Canada.

Time Period Sold

The affected products were sold from March 2020 to August 2021.

Place of Origin

Manufactured in China

Details
Original published date: 2021-12-16
Alert / recall type
Consumer product recall
Category
Consumer product - Electronics
Companies

Distributor

Lightform, Inc.

San Francisco

California

USA

Published by
Health Canada
Audience
General public
Identification number
RA-63699