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LG Top-Loading Washing Machines (2 models)
- Starting date:
- December 18, 2012
- Posting date:
- December 18, 2012
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Appliances
- Source of recall:
- Health Canada
- Issue:
- Product Safety
- Audience:
- General Public (GP)
- Identification number:
- RA-16351
This recall came into effect November 30, 2012.
Affected products
LG Top-Loading Washing Machines (2 models)
Product description
The recall involves two models of LG branded top-loading washing machines. The units come in graphite and white colors.
The recall only includes models manufactured between April 2010 and November 2011 with the following model numbers and serial numbers (the model and serial number can be found on a label fixed on the rating plate on the back of the washing machine):
| Brand | Model | Serial Number Range |
|---|---|---|
| LG | WT5001CW | De 103KW**00001 ~ 111KW******* |
| WT5101HV | De 004KW**00001 ~ 111KW******* |
Hazard identified
An unbalanced load can cause the washing machine to shake excessively and the drum to come loose during use, posing a risk of injury to consumers and property damage to the surrounding area.
In Canada, LG has received 7 reports of washing machines vibrating excessively. No injuries have been reported.
Health Canada has not received any reports of incidents or injuries related to the use of these top-loading washing machines.
Number sold
Approximately 10,000 units of the affected recalled top-loading washing machines were sold at appliance retailers across Canada.
Time period sold
The affected top-loading washing machines were sold from May 2010 to December 2012.
Place of origin
Manufactured in South Korea.
Companies
- Manufacturer
-
LG Electronics Inc.
KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF'
- Importer
-
LG Electronics Canada Inc.
North York
Ontario
CANADA
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should immediately contact LG for a free in-home repair. Consumers will also receive supplemental information to be inserted into their owner's manual, and a new caution label to be placed on the washing machine. Consumers should immediately stop using affected washing machines if they have observed their unit shaking excessively.
Further, all consumers should be aware that loading affected washing machines with water-proof or water-resistant items, such as certain mattress pads, mattress covers, and water-proof similar items, increases the chances of loads becoming unbalanced.
For additional information, contact the LG Canada recall hotline toll-free at 1-866-940-6508 between 8 a.m. and 6 p.m. EST Monday through Friday, or visit the firm's Web site and click on "Announcements."