Consumer product recall

LG Electric Range

Starting date:
November 14, 2012
Posting date:
November 14, 2012
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public (GP)
Identification number:
RA-15538

Affected products

LG Electric Range

Product description

This recall involves LG electric ranges with a smooth black ceramic glass top cooking surface that were sold in black, white, and stainless steel. The units are about 121 centimetres (47 ½ inches) tall to the top of the backguard, 74 centimetres (29 inches) wide and 71 centimetres (28 inches) deep.

The recalled ranges include the following models: 

  • LSB5611
  • LSB5682
  • LSC5622
  • LSC5633
  • LSC5674
  • LSC5683
  • LST5601
  • LST5651

The recalled ranges include serial numbers starting with: 510, 511, 512, 601, 602, 603, 604, 605, 606, 607, 608, 609, 610, 611, 612, 701,702, 703, 704, 705, 706, 707, 708, 709, 710, 711, 712, 801, 802, 803, 804, 805, 806, 807, 808, 809, 810, 811, 901, 902, 903, 904, 905, and 906.

The model and serial numbers can be found by opening the storage drawer at the base of the unit.

Hazard identified

Burners on the electric ranges can fail to turn off after being switched off, or the temperature setting can increase unexpectedly during use, posing burn and fire hazards to consumers.

LG has received 42 reports in Canada of incidents involving a burner failing to turn off after being switched off or the temperature setting increasing unexpectedly during use. No fires or injuries have been reported.

Health Canada has received five reports of incidents related to the use of these ranges. No fires or injuries have been reported.

Number sold

Approximately 64,000 units of the affected ranges were sold at appliance retailers across Canada.

Time period sold

The affected products were sold from January 2006 to June 2010.

Place of origin

Manufactured in South Korea and Mexico.

Companies

Importer

LG Electronics Canada Inc.

North York

Ontario

CANADA

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers that have the affected product should immediately contact LG to schedule a free in-home repair. Consumers whose burner heat setting cannot be regulated by using the controls or who experience problems with a cooktop burner remaining on, should immediately stop using the electric range until it is repaired.

For more information and to schedule a repair, consumers may contact LG Electronics toll-free at 1-866-940-6508 between 8 a.m. and 6 p.m. ET Monday through Friday or visit the firm's Web site.