Consumer product recall

Lenovo USB-C Laptop Power Bank recalled due to fire hazard

Last updated

Summary

Product
Lenovo USB-C Laptop Power Bank
Issue
Consumer products - Fire hazard
What to do

Immediately stop using the recalled product and contact Lenovo for a free replacement USB-C Laptop Power Bank.

Affected products

This recall involves Lenovo USB-C Laptop Power Banks used for backup power of laptops and other mobile devices. The integrated USB-C cable is fixed to the power bank. “Lenovo” is written in black letter on a red tag.

Model number PBLG2W can be found close to “Lenovo” at the top of the product label that is located on the back of the power bank. The manufacturing date (Year/Month) can be found below the bar code at the bottom right of the product label

The following products are affected:

Product

Model Number

Part Number

Date Codes (Year/Month)

Lenovo USB-C Laptop Power Bank

PBLG2W

40ALLG2WWW

21/12 through 22/06

Issue

An internal screw could drop between the cover rib and the cell printed circuit board and cause a short circuit, posing a fire hazard.

As of November 7, 2023, the company has received no reports of incidents in Canada, and no reports of injuries. In the United States, the company has received no reports of incidents and no reports of injuries.

What you should do

Consumers should immediately stop using the recalled Lenovo USB-C Laptop Power Banks and contact Lenovo for a free replacement as well as instructions for properly disposing of lithium ion batteries according to local municipal hazardous waste requirements.

For more information, consumers can contact Lenovo by telephone toll-free at 1-866-989-0515 from 9:00 a.m. to 8:00 p.m. EST, Monday through Friday, by email or visit the company website.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Lenovo.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 507 units of the affected products were sold in Canada and approximately 2,850 were sold in the United States.

Time Period Sold

The affected products were sold from May 1, 2022 to January 31, 2023.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Electronics
Companies

Manufacturer

Lenovo (Beijing) Limited

Morrisville

North Carolina

UNITED STATES

Published by
Health Canada
Audience
General public
Identification number
RA-74623

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