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Consumer product recall

Lennox and Superior Gas Fireplaces

Starting date:
August 1, 2013
Posting date:
August 1, 2013
Type of communication:
Consumer Product Recall
Subcategory:
Household Items, Appliances
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-34825

Affected products

Lennox and Superior Gas Fireplaces

Product description

This recall involves natural gas or propane Lennox and Superior brand fireplaces with the following model and serial numbers:

  • Lennox model numbers include:
    • ELDV
    • LDV
    • MLBV-40
    • MLDVT
    • MPB
    • MPD
    • MPDP
    • RHAP54
    • SYM
  • Superior model numbers include:
    • SDV
    • SLDVT
    • SLBV
  • Serial numbers have 10 digits starting with:
    • 6412D4
    • 6412E4
    • 6412F4
    • 6412G4
    • 6412H4
    • 6412D7
    • 6412E7
    • 6412F7
    • 6412G7
    • 6412H7

The model, serial number and the Lennox or Superior brand names are printed on the rating plate located in the control box area of the fireplace.

Hazard identified

Defective fireplace gas connectors can leak, posing a fire hazard.

Lennox Hearth Products has received eight reports, three of which were in Canada, of gas connectors leaking in fireplaces. No injuries have been reported.

Health Canada has not received any reports of incidents or injuries related to the use of these fireplaces in Canada.

Number sold

Approximately 1,800 of the recalled fireplaces were sold at fireplace stores and by HVAC retailers and installers in Canada.

Time period sold

The recalled fireplaces were sold from April 2012 through December 2012.

Place of origin

Manufactured in the United States.

Companies

Manufacturer
Lennox Hearth Products
Nashville
Tennessee
UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should stop using the recalled gas fireplaces immediately, turn off the gas to the fireplace and contact Lennox Hearth Products for a free inspection and replacement of the leaking gas connector. Lennox Hearth Products and its distributors are contacting purchasers directly.

For more information, consumers may contact Lennox Hearth Products at 1-800-655-2008 from 8 a.m. to 4 p.m. CT Monday through Friday, or online and click on "Recall Info" at the bottom of the page.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.