Consumer product recall

Legrand recalls 15-Amp 125-Volt White Indoor Duplex Wall Outlet

Starting date:
March 20, 2019
Posting date:
March 20, 2019
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Affected products

15-Amp 125-Volt White Indoor Duplex Wall Outlet

Product description

This recall involves the Legrand 15-AMP 125-Volt White Indoor Duplex Wall Outlet sold exclusively at Lowe's retail stores across Canada.

The recalled product is a white colored, 2-wire, non-grounded electrical outlet or receptacle, which is designed to be installed in the wall.

This product is identified by Model 4025W-CC20, with UPC code 78500785748.

The model number and UPC code can be found on the back of the outlet. 

Hazard identified

The affected product has not been approved to the Canadian standards for electrical products and it is unknown if the product is in compliance with the applicable safety standard.

As of March 14, 2019 the company has received no reports of incidents or injuries in Canada.

Number sold

Approximately 240 units of the affected products were sold in Canada.

Time period sold

The affected products were sold from February 2018 to January 2019.

Place of origin

Manufactured in Mexico



Legrand, North America

West Hartford




Lowe's Companies Canada



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What you should do

Consumers should immediately unplug any electrical cords from the outlet and stop using the wall outlet or receptacle and contact Legrand for a full refund.

For more information, consumers may contact Legrand by telephone at 1-800-223-4185 between 8:00 a.m. and 5:00 p.m. ET Monday through Friday, or  by email.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website .You can visit this site for more information on other international consumer product recalls.