Consumer product recall

The Laundress brand laundry and household cleaning products recalled due to risk of exposure to bacteria

Last updated


Certain lots of The Laundress brand laundry detergent, fabric conditioner and household cleaning products.
Consumer products - Microbial hazard
What to do

Immediately stop using the recalled product and contact The Laundress for reimbursement and disposal instructions for once you have applied for a reimbursement.

Affected products

This recall involves the The Laundress brand laundry detergent, fabric conditioner, and household cleaning products.

The recalled products were sold individually, in kits or as part of a bundle.

Products with the following lots codes are recalled:

  • lot codes beginning with a prefix letter F and the last four digits numbered less than 9354,
  • lot codes beginning with a prefix letter H and the last four digits numbered less than 2262, and
  • lot codes beginning with a prefix letter T and the last four digits numbered less than 5264.

The lot codes can be found on the bottom or side of the bottle. For a complete list of products, visit


The recalled products can contain bacteria, including Burkholderia cepacia complex, Klebsiella aerogenes and multiple different species of Pseudomonas, many of which are environmental organisms found widely in soil and water, and some may also be found in humans. People with weakened immune systems, external medical devices, and underlying lung conditions who are exposed to the bacteria face a risk of serious infection that may require medical treatment. The bacteria can enter the body if inhaled, or through the eyes or a break in the skin. People with healthy immune systems are usually not affected by the bacteria.

 As of November 30, 2022, the company is aware of 11 consumers who have reported Pseudomonas infections and is investigating these reports to see if there is any connection to the recalled products. 

What you should do

Consumers should immediately stop using the recalled product and contact The Laundress for reimbursement.

To learn more about how to request a refund or replacement, go to After requesting a refund, consumers should dispose of the product by closing the bottle tightly and placing it in household trash. Do not empty the product prior to disposal. 

For any further questions, call The Laundress at (800) 681-1915, Monday through Friday, 9 a.m. to 5 p.m. EST, or online at or at and click ”Get Started” on the homepage to begin the reimbursement process.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and The Laundress.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information


Number Sold

The company reported that approximately 227,000 units of the affected product were sold in Canada and approximately 8 million were sold in the United States.

Time Period Sold

To date, testing has identified bacteria in certain recalled products, including those produced between January 2021 and September 2022.

Place of Origin

Manufactured in United States of America

Original published date:
Alert / recall type
Consumer product recall
Consumer products - Chemicals


The Laundress

247 W. 30th St.

New York, NY 10001

United States of America

Published by
Health Canada
General public
Identification number

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