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“Konica Minolta” Colour Laser Printers
- Starting date:
- April 16, 2012
- Posting date:
- April 16, 2012
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Household Items, Miscellaneous
- Source of recall:
- Health Canada
- Audience:
- General Public (GP)
- Identification number:
- RA-500002810
Affected products
"Konica Minolta" Colour Laser Printers
Product description
This recall involves the following four desktop models of colour laser printers:
- Magicolor 3730DN
- Magicolor 4750DN
- bizhub C35
- bizhub C35P
The model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in colour and have "Konica Minolta" printed on the top of the front door.
Hazard identified
The printers can short circuit and overheat during use, posing a fire hazard.
The firm received two reports of incidents that have resulted in damage to the printer. No incidents have been reported in Canada.
Health Canada has not received any reports of incidents or injuries to Canadians related to the use of these printers.
Number sold
Approximately 675 units of the recalled printers were sold at various value-added resellers, direct retail sales and authorized Konica Minolta dealers across Canada.
Time period sold
The recalled printers were sold from June 2010 to April 2011.
Place of origin
Manufactured in China.
Companies
- Manufacturer
-
Konica Minolta Business Technologies Inc.
Tokyo
JAPAN
- Importer
-
Konica Minolta Business Solutions U.S.A. Inc.
Ramsey
New Jersey
UNITED STATES
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers of Magicolor 3730DN and 4750DN should stop using the printers immediately and contact Konica Minolta to schedule a free replacement. Consumers of bizhub C35 and C35P will be visited by an authorized service agent for repair and replacement of a faulty component
For more information, consumers may contact Konica Minolta at 1-877-764-6658, between 8 AM and 7 PM ET, Monday through Friday, or visit the firm's website.
Consumers may also view the recall notice on the [NJS_FILE:8938bd5d-9d57-4166-a983-ba1b1f802cc4:19813974-870d-414e-98ff-d1df7f1e2ee9].