Consumer product recall

Jacent recalls Crave Party Candles

Starting date:
September 7, 2018
Posting date:
September 7, 2018
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Flammability Hazard
General Public
Identification number:

Affected products

Crave Party Candles (Relighting candles only)

Product description

This recall involves candles which spontaneously re-ignite after being blown out. These candles are identified by the brand name Crave and UPC 637118111238. The candles are sold in a package of 12 and include one of the two phrases:

  • "Blow them out and watch them Re-lite" / "soufflé et surveille les re-lite" or
  • "Relight / Rallumez"

Hazard identified

Candles which can spontaneously re-ignite are prohibited in Canada by the Candles Regulations under the Canada Consumer Product Safety Act as they can re-ignite after disposal, potentially causing fires.

As of August 23, 2018 the company has received 1 report of spontaneous re-ignition in Canada, and no reports of injuries.

Number sold

Approximately 6,957 units of the affected products were sold in Canada.

Time period sold

The recalled products were sold at various Loblaw banner stores from February 2018 to August 2018.

Place of origin

Manufactured in China.



Jacent Strategic Merchandising

Huntington Valley




Loblaw Companies Limited




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What you should do

Consumers should immediately stop using the product and discard or return the product to any Loblaw banner store for a full refund.

For additional information, consumers can contact Jacent Strategic Merchandising customer service by telephone at 1-800-220-5264 ext. 124 from Monday to Friday between 8:00 a.m. to 5:00 p.m. ET.

Loblaw Banner Stores:
Region Store
Ontario Joe Fresh® Standalone, Real Canadian Superstore®, Fortinos®, Loblaws®, Nofrills®, Your Independent Grocer®, Valu-Mart®, Gas Bar, Affiliate, and Zehrs Markets®
Atlantic Atlantic Superstore®, Dominion®, Atlantic Your Independent Grocer®, Nofrills®, Affiliate, and Joe Fresh® Standalone.
Québec Joe Fresh® Standalone, Maxi®, Maxi® & Cie, Axep, Intermarche, and Provigo®
West Joe Fresh® Standalone, Real Canadian Superstore®, Real Canadian Wholesale Club™, Wholesale Clue®, Nofrills®, Your Independent Grocer®, Extra Foods® and Independent (Retail).

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.