Consumer product recall

Insignia Air Fryers and Air Fryer Oven recalled due to potential fire hazard

Last updated

Summary

Product
Insignia Air Fryers and Air Fryer Oven
Issue
Consumer products - Fire hazard
What to do

Consumers should immediately stop using the recalled air fryers and air fryer oven and return the product for a store credit.

Affected products

This recall involves the Insignia™ Digital Air Fryers, Insignia™ Analog Air Fryers and Insignia™ Digital Air Fryer Oven.  The air fryers and air fryer oven have cooking chamber capacities ranging from 3.4 to 10 quarts (3.9 to 11.4 liters), and plastic or plastic and stainless steel bodies in black and stainless steel finishes. The brand name INSIGNIA is on the top or front of each unit. A rating label on the underside of each unit, identifies the brand INSIGNIA, model number, and other information.  The recalled product was sold by Best Buy and online through www.ebay.ca and www.amazon.ca.

Only the following model numbers are affected by this recall:
Product Model number
Insignia – 10 Qt. Digital Air Fryer Oven - Black NS- AFO6DSS1-C
Insignia - 3.4qt Analog Air Fryer - Black NS-AF32MBK9-C
Insignia – 5.3 Qt. Digital Air Fryer Oven - Stainless Steel NS-AF50DBK0-C
Insignia – 10 qt. Analog Air Fryer -Black NS-AF50MBK9-C
Insignia - 5-qt. Analog Air Fryer - Stainless Steel NS-AF53MSS0-C
Insignia - Digital Air Fryer - Family Size - Black NS-AF55DBK9-C

Issue

The product can overheat, posing a potential burn and fire hazard.

As of September 1, 2023, the Company has identified 41 reports of incidents including 4 reports of minor injuries in Canada.  In the United States, the Company has identified 126 reports of incidents including 6 reports of minor injuries.

What you should do

Consumers should immediately stop using the recalled air fryers and air fryer ovens and register online at www.insigniaairfryerrecall.expertinquiry.com or call 1-866-237-8289 from 8:00 a.m. to 12 a.m. EST daily to receive instructions on how to participate in the recall.  The consumer will receive a refund in the form of a credit for use at Best Buy Canada. The consumer should not return the recalled air fryers and air fryer ovens to a Best Buy retail store for a refund.  Best Buy Canada is also contacting all known purchasers directly to arrange returns.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Best Buy Canada.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The Company reported that approximately 138,570 units of the affected product were sold in Canada, and approximately 634,522 were sold in the United States.

Time Period Sold

The affected products were sold from November 2018 and April 2022.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Appliances
Consumer products - Electronics
Companies

Importer

Best Buy Canada

Burnaby, BC

Canada

Published by
Health Canada
Audience
General public
Identification number
RA-64096