Indigo Books & Music Inc. recalls Desert Gold Mugs and Bowls
- Starting date:
- January 8, 2018
- Posting date:
- January 8, 2018
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Household Items
- Source of recall:
- Health Canada
- Issue:
- Burn Hazard
- Audience:
- General Public
- Identification number:
- RA-65624
Affected products
Desert Gold Mugs and Bowls
Product description
This recall involves the Desert Gold ceramic 15 ounce (approximately 444 ml) mugs and 14 ounce (approximately 414 ml) bowls. The mugs and bowls are gold on the outside and either pink, aqua or navy on the inside.
| Product | UPC |
|---|---|
| Desert Gold Pink 15OZ (444 ml) Mug | 706580006981 |
| Desert Gold Aqua 15OZ (444 ml) Mug | 706580006974 |
| Desert Gold Navy 15OZ (444 ml) Mug | 706580006967 |
| Desert Gold Pink 14OZ (414 ml) Bowl | 706580007018 |
| Desert Gold Aqua 14OZ (414 ml) Bowl | 706580007001 |
| Desert Gold Navy 14OZ (414 ml) Bowl | 706580006998 |
Hazard identified
The mugs and bowls can crack when filled with hot liquid, posing a burn hazard to users or bystanders.
As of December 21, 2017, Indigo Books & Music Inc. has received one report of the mug cracking when filled with hot liquid in Canada, and no injuries have been reported.
Number sold
Approximately 2,195 units of the affected products were sold in Canada.
Time period sold
The recalled products were sold from October 2017 to December 2017.
Place of origin
Manufactured in China.
Companies
- Distributor
-
Indigo Books & Music Inc.
Toronto
Ontario
CANADA
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should immediately stop using the recalled mugs and bowls and return the product to Indigo Books & Music Inc. for a full refund.
For more information, consumers may contact the company's customer service by telephone toll-free at 1-833-469-4461 between 9:00 a.m. and 12:00 a.m. ET, by email or visit Indigo website and select Product Recall section.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.