Indigo Books & Music Inc. and American Girl recall American Girl WellieWishers Magic Theater Play Tent
- Starting date:
- November 19, 2018
- Posting date:
- November 19, 2018
- Type of communication:
- Consumer Product Recall
- Children's Products
- Source of recall:
- Health Canada
- Fire Hazard, Burn Hazard
- General Public
- Identification number:
American Girl WellieWishers MagicTheater Play Tent
This recalls involves the American Girl WellieWishers Magic Theater Play Tent sold exclusively online by Indigo Books & Music Inc. in Canada and directly from American Girl's US webstore. The child-sized play tent features printed fabric with the WellieWishers cottage on the front and cutout windows with tie-back curtains. The model number is DRK40 and UPC is 887961398335.
The play tent does not meet the requirements for tent flammability under Canadian law. The tents could catch fire if exposed to a flame or other ignition source, and pose possible fire and burn hazards to consumers.
As of November 6, 2018, the company has received no reports of incidents or injuries in Canada.
Approximately 25 units of the affected products were sold exclusively online in Canada.
Indigo Books & Music Inc. has been advised by their supplier, American Girl, that they sold 118 units of the affected products to Canadian consumers through the American Girl's US webstore.
Time period sold
In Canada, the affected products were sold from August 2016 to October 2018.
Place of origin
Manufactured in China.
American Girl Brands LLC
Indigo Books & Music Inc.
What you should do
Consumers should immediately stop using the recalled play tents. Consumers who purchased the product from Indigo Books & Music Inc. should return the product to an Indigo or Chapters retail location for a refund.
For more information, consumers who purchased the product from Indigo Books & Music Inc. can contact their customer service by telephone toll-free at 1-833-469-4461 between 9:00 am and 12:00am ET, or by email.
Consumers who purchased the product from American Girl's US webstore can contact their customer service by telephone toll-free at 1-800-628-3614 between 7:00 am and 10:00 pm CT, seven days a week.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.