Consumer product recall

Incredible Novelties Inc. recalls various Floof products

Starting date:
August 1, 2017
Posting date:
August 1, 2017
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Chemical Hazard
General Public
Identification number:

Affected products

Various Floof products

Product description

This recall involves various Floof brand products.  The white coloured dough-like material is soft and mouldable, and available in various themed containers and packages.

The following Floof products are included in this recall:

  • Floof Mr. and Mrs. Snowman
  • Floof Mini Snowball Maker
  • Floof 3D Polar Babies
  • Floof S’more Party
  • Floof Sunny Day Clouds
  • Floof Bucket of Floof
  • Floof Snowboard Park
  • Floof Play Ball
  • Floof Color Change, Big Bug World

Hazard identified

Health Canada's sampling and evaluation program has determined that the Floof products do not meet the Canadian toy safety requirements related to boric acid content.

Boric acid can be toxic to children if licked or swallowed. Children are more sensitive to boric acid toxicity than adults. High levels of boric acid ingestion may have long-term effects on a child's development and their future reproductive health.

The Canada Consumer Product Safety Act prohibits the manufacture, importation, advertisement or sale of a toy that does not meet the requirements set out in the Toys Regulations and other applicable regulations under the Act. The Toys Regulations state that toys must not contain boric acid or salts of boric acid where the acid or its salts can become accessible to a child during use.

As of July 31, 2017, Incredible Novelties Inc. has received no reports of incidents or injuries related to the use of these toys in Canada.

Visit the Health Canada Advisory for related information on boric acid.

For some tips to help consumers choose safe toys and to help them keep children safe when they play with toys, see the General Toy Safety Tips.

Number sold

Approximately 8037 units of the affected products were sold in Canada.

Time period sold

The recalled toys were sold from September 2016 to July 2017.

Place of origin

Manufactured in South Korea.



Incredible Novelties Inc.




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What you should do

Consumers should immediately take the recalled toy away from children and dispose of it.

For more information, consumers may contact Incredible Novelties Inc. by email or by telephone at (416) 663-9900 ext. 205 from 10:00 a.m. to 4:00 p.m EST Monday to Friday.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.