Consumer product recall

HyperJuice 130W USB-C Battery Pack recalled due to Fire Hazard

Brand(s)
Last updated

Summary

Product
HyperJuice 130W USB-C Battery Pack
Issue
Consumer products - Fire hazard
What to do

Consumers should immediately stop using the recalled products and register with Hyper Products for a store credit, with proof of purchase, in the amount of the purchase price.

Affected products

This recall involves the Hyper Juice 130W USB-C Battery Pack. The model number is printed on the label located at the bottom of the battery pack.

Item Number

Product Name

HJ307

HyperJuice 130W USB-C Battery Pack (Silver)

HJ307

HyperJuice 130W USB-C Battery Pack (Grey)

Issue

The battery packs can overheat, posing a fire hazard to consumers.

As of November 15, 2022, the company has received 2 reports of the unit overheating in the United States and no reports in Canada. No injuries have been reported.

What you should do

Consumers should immediately stop using the recalled products and contact Hyper Product for a store credit, with proof of purchase, in the amount of the purchase price. 

Hyper Products can be contacted online at www.hyperjuicerecall.expertinquiry.com or toll-free at 866-203-5570 from 8 a.m. to 5 p.m. ET, Monday to Friday. Consumers may go to www.hypershop.com and click on “Recalls” at the bottom of the page for more information and also to register.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold, or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 151 units of the affected products were sold in Canada and 13,700 were sold in the United States.

Time Period Sold

The affected products were sold from October 2018 to August 2022.

Place of Origin

Manufactured in China

Details
Original published date: 2022-11-18
Alert / recall type
Consumer product recall
Category
Consumer product - Electronics
Companies

Distributor

Hyper Products, Inc. 

Fremont, California

USA

Manufacturer

Go Pod Group Ltd.

Dalang, Longhua

China

Polarmate Electronic Co. Ltd.

Hi-Tech Zone, Ningbo

China

Published by
Health Canada
Audience
General public
Identification number
RA-72201