Hydromassage Rotary jets recalled due to potential Entrapment and Drowning Hazards
Brand(s)
Summary
Immediately stop using the recalled product, turn off the affected Hydromassage Rotary jet by twisting the jet clockwise and contact Watkins Wellness to receive free replacement jet inserts.
Affected products
This recall involves Hydromassage Rotary jets found in the following eight spa models from the 2023, 2024 and 2025 Highlife Collection spas. They are also sold as replacement parts. The model designator is the three letters in brackets after the model name.
- Grandee (GGN)
- Envoy (KKN)
- Vanguard (VVN)
- Aria (ARN)
- Prodigy (HN)
- Sovereign (IIN)
- Jetsetter (JJN)
- Jetsetter LX (JTN)
The serial number is located on the right side of the spa’s base pan. The model designator is at the beginning of the serial number. The serial number will either show a letter D or E. The three numbers following the letter indicates the spa production quarter.
If the serial number contains the letter D or E and the following production quarter three numbers, the spa jets are included in the recall:
| Year | Production Quarter | Production Quarter | Production Quarter | Production Quarter |
|---|---|---|---|---|
| 2022 | (D or E)422 | |||
| 2023 | (D or E)123 | (D or E)223 | (D or E)323 | (D or E)423 |
| 2024 | (D or E)124 | (D or E)224 | (D or E)324 | (D or E)424 |
| 2025 | (D or E)125 | (D or E)225 | (D or E)325 | (D or E)425 |
Issue
The Hydromassage Rotary jet suction force can cause hair entanglement, posing a risk of entrapment and drowning hazards.
As of February 10, 2026, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received one incident report and no injuries.
What you should do
Consumers should immediately stop using the recalled product, turn off the affected Hydromassage Rotary jets by turning the jet face clockwise and contact Watkins Wellness for instructions on how to receive free replacement jet inserts.
For more information, consumers can contact Watkins Wellness by telephone toll-free at 1-888-450-5748 from 8:00 a.m. to 5:00 p.m. EST, Monday through Friday, by email at jetrecall@watkinsmfg.com or visit the Hot Spring Spas website.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Watkins Manufacturing Corporation.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 2,606 units (853 spas and 1,753 jets) of the affected products were sold in Canada and 32,900 units were sold in the United States.
Time Period Sold
The affected products were sold from October 2022 to October 2025.
Place of Origin
Manufactured in China
Details
Manufacturer
Watkins Manufacturing Corporation
Vista, California
United States of America
Distributor
Rising Dragon
Guangzhou
China
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