Hydrolevel Company recalls HydroStat 3000 Controllers for Slant/Fin VSPH Boilers
- Starting date:
- October 18, 2018
- Posting date:
- October 18, 2018
- Type of communication:
- Consumer Product Recall
- Tools and Electrical Products
- Source of recall:
- Health Canada
- Product Safety
- General Public
- Identification number:
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Hydrolevel Company
HydroStat 3000 controllers for Slant/Fin VSPH boilers
The product is a controller that is used with Slant Fin VSPH Series residential boilers. The name of the product is the HydroStat 3000. The date codes for the product are 03/29/2012 through 02/03/2018. The UPC number for the controller is 642277480002.
The controller may not shut down the boiler when it reaches the high temperature limit, potentially allowing it to overheat and posing a fire hazard.
As of October 18, 2018, the company has received no reports of boilers overheating in Canada, and no reports of injuries. In the United States, the company has received five reports of boilers overheating, and no reports of injuries.
Approximately 367 units of the affected products were sold in Canada and approximately 3876 were sold in the United States.
Time period sold
The HydroStat 3000 was sold from a period of May 2012 to July 2018.
Place of origin
Manufactured in the United States
Slant Fin LTD/LTEE
Hydrolevel Company – A division of C. Cowles & Company
What you should do
Consumers should immediately contact Slant Fin LTD/LTEE for further instruction and to obtain the replacement part and schedule a product repair.
For more information, consumers may contact Slant Fin LTD/LTEE by email or by telephone at (905) 677-8400. Consumers may also contact Hydrolevel Company by email or by telephone at (203) 776-0473 from 8:00 AM to 5:00 PM Eastern Time.
Consumers may view the release by the US CPSC on the Commission’s website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.