Consumer product recall

HotHands Rechargeable Hand Warmers recalled due to burn hazard

Brand(s)
Last updated

Summary

Product
HotHands Rechargeable Hand Warmers
Issue
Consumer products - Burn hazard
What to do

Immediately stop using the recalled product and contact Kobayashi to obtain a refund.

Affected products

This recall involves HotHands Rechargeable Hand Warmers. The white with orange hand warmers were sold in packs of two warmers that can be magnetically joined together and include a charging cable. The hand warmers have a USB-C port to charge the built-in lithium-ion batteries in each unit. The adjustable-heat hand warmers have LED indicator lights on the hard plastic shell and come with a silicone lanyard. Model number “H163650” and the batch number are on the hand warmer’s underside, and the white HotHands logo is on the top and on the product packaging.

Issue

The lithium-ion battery and electrical components in the recalled product can overheat and ignite, posing a burn hazard.

As of ​September 14, 2026​, the company has received no reports of incident or injury in Canada or the United States.

What you should do

Consumers should immediately stop using the recalled product and contact Kobayashi to obtain a refund.

To process a refund, consumers should visit the recall website and follow the instructions. After completing the process, consumers must safely dispose of the items in such a way that they cannot be used again. Contact your municipality for instructions on how to safely transport and dispose of lithium-ion batteries. Batteries are considered hazardous waste. Do not place them in household garbage.

For more information, consumers can contact Kobayashi by telephone at 1-866-534-9986, from 8 a.m. to 5 p.m ET, Monday through Friday, by email at kobayashi5236@sedgwick.com or visit the company website. 

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Kobayashi.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Related recalls and alerts

Additional information

Background

Number Sold

The company reported that 72 units of the affected products were sold in Canada and 77,000 were sold in the United States.

Time Period Sold

The affected products were sold from July 2025 to August 2026.

Place of Origin

Manufactured in ​China​

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Electronics
Companies

​​Distributor​

Kobayashi Consumer Products, LLC (“Kobayashi”)

Dalton, Georgia

​​United States of America​

Published by
Health Canada
Audience
General public
Recall date
Identification number
RA-82676

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