Consumer product recall

Hot Chocolate Pots recalled due to Fire Hazard

Brand(s)
Last updated

Summary

Product
Lifetime Brand Hot Chocolate Pots
Issue
Consumer products - Fire hazard
What to do

Immediately stop using the recalled Hot Chocolate Pot and contact Williams-Sonoma for instructions on how to return the product.

Affected products

This recall involves hot chocolate pots with SKU/UGS number 9292417. The SKU/UGS number is located on the bottom of the box.

The Hot Chocolate Pot is white with a red lid. The ceramic pot features a reindeer on the frontside. The Hot Chocolate Pot includes a battery-operated frothing wand. The date code 5/22 is displayed on the bottom of the pot.

Issue

The hot chocolate pots are mislabeled as microwave safe. If microwaved, the metallic paint on the pots can spark, posing a fire hazard. 

As of January 12, 2023, the company has received no reports of incident and no reports of injury in Canada or the United States.

What you should do

Consumers should immediately stop using the recalled pots and contact Williams-Sonoma for instructions on how to return the product for a full refund plus a $20 gift card.

For more information, consumers can contact Williams-Sonoma by telephone toll-free at 1-855-801-9416 from 7:00 am to 12:00 am ET Monday Through Friday, by email or visit the company’s website.   

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Williams-Sonoma Inc.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 40 units of the affected product were sold in Canada and 600 were sold in the United States.

Time Period Sold

The affected products were sold from September 2022 to November 2022.

Place of Origin

Manufactured in China

Details
Original published date: 2023-01-19
Alert / recall type
Consumer product recall
Category
Consumer product - Household items
Companies

Distributor

Williams-Sonoma Inc.

San Francisco

California

UNITED STATES

Importer

Lifetime Brands Inc.

Garden City

New York

UNITED STATES

Published by
Health Canada
Audience
General public
Identification number
RA-72569