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Health product recall

Heartstart MRx Defibrillator/Monitor (2014-12-16)

Starting date:
December 16, 2014
Posting date:
December 30, 2014
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-43029

Recalled Products   

Heartstart MRx Defibrillator/Monitor 

Reason

Philips has become aware that the Heartstart MRx Defibrillator/Monitor could reboot once in any operating mode if the following sequence occurs:

  1. In service mode, the status log* is cleared
  2. Prior to exiting service mode, the device generates an entry in the status log.
  3. Service mode is exited.

The Heartstart MRx device is then in a state that could trigger a reboot at an indeterminate time, potentially causing therapy to be interrupted or delayed. The Heartstart MRx device will restart within 8 seconds.

Note: if a reboot occurs during clinical use, current device settings and patient record are retained.

*the status log is a tool accessed by service personnel. It includes entries for all messages logged during normal operating mode, automated tests, service and configuration mode, and operational checks. The Heartstart MRx defibrillator/monitor service manual instructs service personnel to clear the status log after successful completion of an operational check.

Affected products

Heartstart MRx Defibrillator/Monitor 

Lot or serial number
  • FOR MODEL M3535A:
    • US00100100 to US00578696
  • FOR MODEL M3536A:
    • US00100902 to US00576650
Model or catalog number
  • M3535A
  • M3536A
Companies
Manufacturer

Philips Medical Systems

3000 Minuteman Road

Andover

01810

Massachusetts

UNITED STATES