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Health product recall

Heartstart MRx Defibrillator/Monitor (2014-11-17)

Starting date:
November 17, 2014
Posting date:
December 4, 2014
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-42719

Recalled Products

Heartstart MRx Defibrillator/Monitor

Reason

Philips has become aware that the Heartstart MRx defibrillator/monitor may contain incorrect internal software settings, causing the following two (2) issues:  1. The device will perform the weekly automated tests hourly, which could cause the therapy capacitors to degrade sooner than intended.  2. While connected to AC or DC power and with no battery installed or the battery installed has a charge level of less than 10%, the ready for use (RFU) indicator will not provide the expected low battery indication (flashing red x with audible chirp). Instead, the RFU will show a flashing black hourglass, indicating that sufficient battery power is available for device operation.  Note: once the device is disconnected from AC or DC power, the RFU indicator provides the appropriate low battery indications. In addition, all other battery charge indicators continue to operate normally, including the onscreen battery fuel gauges, low battery messages, and low battery alarms. The led charge level indicators on the batteries themselves also operate normally.

Affected products

Heartstart MRx Defibrillator/Monitor

Lot or serial number

All lots.

Model or catalog number

M3535A

M3536A

Companies
Manufacturer

Philips Medical Systems

3000 Minuteman Road

Andover

01810

Massachusetts

UNITED STATES