Consumer product recall

Generac Portable Generators recalled due to Fire and Burn Hazard

Last updated

Summary

Product
Generac Portable Generators
Issue
Consumer products - Burn hazard
Consumer products - Fire hazard
What to do

Stop using and shut off the recalled product and contact Generac for a free repair kit.

Affected products

This recall involves Generac Portable Generators type GP15000E, with model numbers G0057341, G0057342, 005734R1, and 005734R2, and type GP17500E, with model numbers G0057351, G0057352, 005735R1, and 005735R2. “Generac” and the unit type are printed  on both sides of the tank and on the control panel of the generators. The model number is printed on a label on the heat shield between the engine and alternator of the generator. Consumers can also visit www.generac.com/service-support/product-support-lookup to see if their specific unit type and model number are included in this recall. Unit type and model numbers include:

Unit Type Model Numbers
GP15000E G0057341 G0057342 005734R1 005734R2
GP17500E G0057351 G0057352 005735R1 005735R2

Issue

The recalled generators can fail to vent adequately from the rollover valve, causing the gas tank to build up excess pressure and expel fuel when opened, posing fire and burn hazards.

As of September 11, 2023 the company has received no reports of overheating and pressurizing or expelling fuel when opened and no reports of injury in Canada. In the United States, the company has 27 reports of overheating and pressurizing or expelling fuel when opened, including 3 incidents resulting in severe burn injures.

What you should do

Consumers should immediately stop using the recalled generators and contact Generac for a free repair kit.

For more information, consumers can contact Generac by telephone at 1-888-391-0503 from 8 am to 5 p.m. CT Monday through Friday or visit the company website at https://www.generac.com/about-us/product-recall-notifications/GP15000-GP17500-recall.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Generac.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 97 units of the affected product were sold in Canada and 64,194 were sold in the United States.

Time Period Sold

The affected products were sold from April 2011 to June 2023.

Place of Origin

Manufactured in United States

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Other
Companies

Manufacturer

Generac Power Systems Inc.

Waukesha, Wisconsin

USA

Published by
Health Canada
Audience
General public
Identification number
RA-74269