Consumer product recall

GE Brand 30” Knob-Controlled Electric Radiant Cooktops recalled due to burn hazard

Last updated

Summary

Product
GE Brand 30” Knob-Controlled Electric Radiant Cooktops
Issue
Consumer products - Burn hazard
What to do

Contact MC Commercial to arrange for a free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker.

Affected products

This recall involves certain models of GE Brand 30” knob-controlled electric radiant cooktops. The cooktop can be identified by the model number, UPC and serial number listed in the table below. The model and serial number is found on the product label located on the bottom of the unit near the location of the front left burner.

Model Number UPC Code Serial Number or Serial Number Prefix
JP3030DJ4BB 084691809609 LT081195Q – LT081286Q MT- RT- ST-
JP3030SJ4SS 084691809074 LT015466Q – LT015467Q LT048419Q – LT048420Q LT073851Q LT129159Q – LT129183Q MT- RT- ST-

Issue

The cooktop’s burners can remain on after being turned to the “off” position, posing a burn hazard to consumers.

As of December 1, 2023 the company has received no reports of incidents or injuries in Canada.

What you should do

Consumers should contact MC Commercial to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. In the affected units, the burner can remain on following use even after being turned to the “off” position. In this case, the “On” indicator light will not be illuminated, but the “Hot Cooktop” light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch.

For more information and to schedule a repair, consumers can contact MC Commercial by telephone at 1-833-607-3322 Monday to Friday from 8 a.m. – 5 p.m. EST, or on their website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 135 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold starting July 2022 through November 2023.

Place of Origin

Manufactured in the USA

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Appliances
Companies

Importer

MC Commercial Inc. (Mabe)

Burlington, Ontario

CANADA

Manufacturer:

GE Appliances, a Haier company

Louisville, Kentucky

USA

Published by
Health Canada
Audience
General public
Identification number
RA-74684