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Consumer product recall

G3 Genuine Guide Gear Inc. recalls Carbon Speed Tech & Carbon Speed Tech SL Probes

Starting date:
December 17, 2015
Posting date:
December 17, 2015
Type of communication:
Consumer Product Recall
Subcategory:
Sports/Fitness, Outdoor Living
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-56354

Affected products

G3 Carbon Speed Tech & Carbon Speed Tech SL Probes

Product description

This recall involves G3 Carbon Speed Tech & Carbon Speed Tech SL Probes manufactured between 2011 and 2014.
Model Model Number Handle Color
G3 300 Carbon Speed Tech Probe 1631 Red
G3 240 Carbon Speed Tech SL Probe 1911 Black
G3 190 Carbon Speed Tech SL Probe 1635 Black

Hazard identified

The bond between the ferrule and the bottom probe segment where the tensioning cable originates can fail. Once the probe is extended, if significant force is used in tensioning the internal cable by pulling on the red or black T-handle, the internal ferrule can loosen inside or disconnect from the lower segment, causing the probe to weaken and possibly fail.

Health Canada has not received any reports of consumer incidents or injuries related to the use of this product.

G3 Genuine Guide Gear Inc. has received 29 reports of the probes breaking.

Number sold

Approximately 1292 units were sold in Canada.

Time period sold

The recalled product was sold from May 2011 to April 2014

Place of origin

Manufactured in China

Companies

Distributor
G3 Genuine Guide Gear Inc.
Burnaby
British Columbia
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled probes and contact G3 Genuine Guide Gear Inc. for a replacement.

For more information, consumers can contact G3 customer service toll free at 1-866- 924-9048, Monday to Friday from 8:00 am to 4:30 pm PST, by email or visit the firm's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.