Consumer product recall

Frigidaire-Branded rear-control Range recalled due to electrical shock and electrocution hazards

Brand(s)
Last updated

Summary

Product
Frigidaire-Branded Rear-Control Range
Issue
Consumer products - Electrical hazard
What to do

Immediately stop using the recalled ranges and contact Electrolux to arrange for a free repair.

Affected products

The following product is affected:
Range Type Model Serial No. Range
Electric FCRE306CAS VF34410621 thru VF34410752

Issue

The control panel (user interface) located on the rear of the range can detach from the unit, posing electrical shock and electrocution hazards.

As of February 1, 2024, the company has received no reports of incidents in Canada or the United States.  

What you should do

Consumers should immediately stop using the recalled Frigidaire rear-control range and contact Electrolux Group for a free repair/professional installation of a new control panel.  Consumers should not use the range while awaiting the service call.  Consumers should unplug the unit until repaired by an authorized servicer.

To participate in the recall consumers can register online at www.rangeuirecall.ca or call 1-888-889-8933 from 8:30 a.m. to 8:00 p.m. ET, Monday through Friday (except statutory holidays).

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Electrolux Home Products, Inc.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 129 units of the affected product were sold in Canada and 1,807 were sold in the United States.

Time Period Sold

The affected products were sold from October 2023 to December 2023.

Place of Origin

Manufactured in USA

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Appliances
Companies

Manufacturer

Electrolux Home Products Inc.

Springfield

Tennessee

USA

Distributor

Electrolux Canada Corp.

Mississauga

Ontario

Published by
Health Canada
Audience
General public
Identification number
RA-74981

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