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Flat Screen Television Wall Mounts Model LF228-B1
- Starting date:
- September 7, 2010
- Posting date:
- September 7, 2010
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Household Items
- Source of recall:
- Health Canada
- Audience:
- General Public (GP)
- Identification number:
- RA-500002418
Affected products
Flat Screen Television Wall Mounts Model LF228-B1
Product description
This recall involves the Sanus Vision Mount model LF228-B1 full-motion wall mounts distributed by Milestone AV Technologies LLC. The wall mounts were sold for flat screen televisions. The model numbers can be found on the UL sticker located on the wall plate.
Hazard identified
The elbow joint components on the wall mount's arm do not fit together properly, causing the attached television to tilt and possibly fall when the television is adjusted. This could pose an injury hazard to a consumer.
Health Canada has not received any reports of incidents or injuries related to the use of these products.
Number sold
Approximately 600 of the recalled products were sold through various independent television mount dealers across Canada.
Time period sold
The recalled products were sold from June 2009 to June 2010.
Place of origin
Manufactured in China.
Companies
- Manufacturer
-
Milestone AV Technologies
Savage
Minnesota
UNITED STATES
Tel: 1-877-894-6280
What you should do
Consumers should immediately inspect the wall mount to determine if the elbow joint fits properly and contact Milestone for instructions.
Consumers who own a model LF228-B1 product that has not yet been installed, a free replacement arm assembly should be ordered from Milestone Customer Service to be used for the installation. Alternatively, consumers may bring the LF228-B1 back to the place of purchase for a full refund or exchange.
Consumers who own a model LF228-B1 that has already been installed, should contact Milestone Customer Service toll-free at 1-877-894-6280, between 8 a.m. and 9 p.m. CST Monday through Friday, and between 10:30 a.m. and 7 p.m. CST Saturday through Sunday, or by mail at:
Milestone AV Technologies
Attention: Customer Service - LF228-B1 Recall
8401 Eagle Creek Parkway, Suite 700
Savage, MN 55378