Consumer product recall

EZDRY and TrueTimber Food Dehydrators recalled due to fire and burn hazard

Starting date:
April 26, 2019
Posting date:
April 26, 2019
Type of communication:
Consumer Product Recall
Tools and Electrical Products
Source of recall:
Health Canada
Fire Hazard
General Public
Identification number:

Last updated: 2019-04-26


  • Product:
    EZDRY and TrueTimber Food Dehydrators
  • Issue:
    Products can overheat and melt, posing a fire and burn hazard.
  • What to do:
    Immediately stop using the affected products and contact the company for a refund.

Affected products

EZDRY and TrueTimber Food Dehydrators

Product description

This recall involves EZDRY (model EVM50W) and TrueTimber Food Dehydrators (model TTEVM50W).  Both models have 5 trays and are white in colour. The "True Timber" logo appears on the lower left of the unit for model TTEVM50W and the "EZDRY by Excaliber" logo appears on the lower left of the unit for model EVM50W.

The labels on the bottom of the units have the following information:
Model Date codes UPC code (box)
EVM50W 4017 and 4516 029743060416
TTEVM50W 3217 029743060409


Hazard identified

The EZDRY and TrueTimber food dehydrators can overheat and melt, posing a fire and burn hazard.

As of March 25, 2019, the company has received 6 reports in Canada involving the units overheating and melting, including 4 reports of minor burns to hands and feet. 

Number sold

Approximately 868 units of the affected products were sold in Canada.

Time period sold

The affected products were sold from November 2016 to February 2019.

Place of origin

Manufactured in China.



Greenfield World Trade, Inc. (Omega Products Inc.)

Fort Lauderdale




Chung Mei Industries Ltd.

Kwun Tong,Kowloon,HONG KONG


Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the affected EZDRY and TrueTimber Food Dehydrators and contact Greenfield World Trade, Inc. for a full refund.

For additional information, consumers may contact Greenfield World Trade, Inc. at 1-877-881-0065 from 12:00 pm to 7:00 pm EST, Monday through Friday, or by email .

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.