Consumer product recall

Elektron BP-1 Power Handles Recalled due to Burn and Fire Hazards

Brand(s)
Last updated

Summary

Product
Elektron BP-1 Power Handles
Issue
Consumer products » Burn hazard
Consumer products » Fire hazard
What to do

Immediately stop using the recalled Elektron BP-1 Power Handles and contact Elektron to arrange for a free return shipping and a full refund.

Affected products

This recall involves the Elektron BP-1 Power Handles, which serves as an accessory portable power source for Elektron music synthesizers and music effects devices. In some cases a short-circuit may occur in the power cord that can cause overheating and a smell of burning plastic that may result in fire and burn hazards.

Issue

The wiring within the power cord can short-circuit and cause it to overheat, posing fire and burn hazards.

As of August 3, 2021, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received one report of incident with no reports of injuries.

What you should do

Consumers should immediately stop using the recalled Elektron BP-1 Power Handles  and contact Elektron to arrange free return shipping and a full refund.

For more information, consumers may contact Elektron toll-free at 888-312-2709 from 10:00am to 4:00pm PST Monday through Friday, email at support@elektron.se, or online at https://bp1-support.elektron.se 

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Elektron Music Machines.

Consumers may view the release by the US CPSC on the Commission’s website.

Additional information

Background

Number sold

The enterprise reports that 37 units of the affected products were sold in Canada and approximately 655 units were sold in the United States.

Time Period Sold

The affected products were sold from May 2021 to July 2021.

Place of Origin

Manufactured in Sweden.

Details
Original published date: 2021-11-03
Alert / recall type
Consumer product recall
Category
Consumer product » Electronics
Companies

Manufacturer

Elektron Music Machines

Göteborg

SWEDEN

Published by
Health Canada
Audience
General public
Identification number
RA-63528