Consumer product recall

Draw-Tite 1 7/8” Chrome Hitch Ball sold by Subaru Canada recalled due to injury hazard

Last updated

Summary

Product
Draw-Tite 1 7/8” Chrome Hitch Ball
Issue
Consumer products - Injury hazard
What to do

Immediately stop using the recalled Draw-Tite 1 7/8” Chrome Hitch Ball that are incompatible with their vehicle and contact their Subaru dealership for a replacement.

Affected products

This recall involves Draw-Tite 1 7/8” Chrome Hitch Ball - Model # 63880, ¾” shank diameter, 1 ½” shank length, 2000lbs capacity.

Issue

The Chrome Hitch Ball was sold to customers intending to install the product on incompatible models (i.e., The Ascent, Outback, and Forester), posing an injury hazard.

Subaru Canada Inc. discovered that the product is not suitable for use with the current Ascent, Outback, and Forester model. The accessory in question is too small to fit any of those models. The accessory is only compatible with all smaller Crosstrek models, the 2021 and earlier Forester models and the 2019 and earlier Outback models.

As of November 18, the company has received no reports of incidents or injuries related to the affected products in Canada.

What you should do

Consumers should immediately stop using the recalled Draw Tite 1 7/8” Chrome Hitch Ball that are incompatible with their vehicle and contact their Subaru dealership for a replacement.

For more information, consumers can contact their local Subaru dealer or Subaru Canada Inc. toll free at 1-800-894-4212 from 8:30 am to 5:00pm ET Monday to Friday or online.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 32 units of the affected product were sold in Canada.

Time Period Sold

The affected products were sold from October 2021 to July 2022.

Place of Origin

Manufactured in China

Details
Original published date: 2022-12-01
Alert / recall type
Consumer product recall
Category
Consumer product - Other
Companies

Distributor

Subaru Canada Inc.

Mississauga, Ontario

Canada

Manufacturer

Horizon Global Corporation

Plymouth, Michigan

USA

Published by
Health Canada
Audience
General public
Identification number
RA-72301