DR Power Equipment PRO XL501 Chipper Shredder recalled due to laceration hazard
Summary
Consumers should immediately stop using the recalled power chipper shredder and contact DR Power Equipment for repair instructions.
Affected products
This recall involves the DR®Power Pro XL 501 power chipper shredder, model number CS35050BEN with serial numbers between 3004880448 to 3011335001. The model and serial numbers are printed on the right side of the machine, immediately below the chipper hopper.
The Chipper Shredders are used for yard and garden clean up.
The recalled chipper shredders have an orange body, a black motor on a black metal frame that has two wheels. DR and PROXL501 are printed on the motor.
Issue
The fin scroll of the power chipper shredder can fail, ejecting pieces of metal from the chipper shredder hopper while it is in use, posing a laceration hazard.
As of February 28, 2023, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 6 reports of product failure and no reports of injuries.
What you should do
Consumers should immediately stop using the recalled power chipper shredder and contact DR Power Equipment for repair instructions.
DR Power Equipment is contacting all known purchasers and automatically sending them a repair kit with installation instructions. Consumers will also be provided with a small sticker with letters "NF" to place on the unit's data tag to indicate that the scroll has been replaced. Consumers not wishing to make the repair themselves will be directed to a servicing dealer to make the free repair for them, including transportation to and from the dealer.
For more information, consumers may contact DR Power at 800-550-7016 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at recall@DRPower.com or online and click on the Product Recalls link at the bottom of the page for more information.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and DR Power Equipment.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 27 units of the affected product were sold in Canada and 2,100 were sold in the United States.
Time Period Sold
The affected products were sold from August 2019 to September 2022.
Place of Origin
Manufactured in the United States of America
Details
Distributor
DR Power Equipment, Inc.
South Burlington, Vermont
UNITED STATES
Manufacturer
Generac Power Systems
Waukesha, Wisconsin
UNITED STATES
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