DR Power Equipment Chipper Shredders recalled due to laceration hazard
Brand(s)
Summary
Consumers should immediately stop using the recalled power chipper shredders and contact DR Power Equipment for repair or refund instructions.
Affected products
This recall involves DR Power Equipment Chipper Shredders with model numbers CS35050BEN, CS35050BENR, CS35050BENSD, CS35150BEN, CS35150BENR, CS35150BENSD, CS35150DEN, CS45040DMN, CS45040DEN, CS45040DENR, CS45040DMNR, CS43030DMN and CS43030DMNR. For model numbers beginning CS3, the model number is on the side of the unit. For model numbers beginning CS4, the model and serial numbers are printed on a white label located on the base of the machine to the left of the engine manual start handle. The recalled chipper shredders have an orange body, a black motor on a black metal frame that has two wheels. DR is printed on the motor and on the funnel.
The Chipper Shredders are designed to shred branches and thick yard waste.
Issue
Parts of the power chipper shredder can come loose inside the housing with the risk that pieces of metal maybe ejected from the chipper shredder hopper while it is in use, posing a laceration hazard. There are also reports of hoppers unexpectedly detaching from the chipper shredder, posing a laceration hazard.
As of September 20, 2023, the company has received one report in Canada and 23 reports in the United States of parts coming loose inside the shredder housing during use, including some instance of damage to the unit. There are no reports of injuries in Canada or the United States.
What you should do
Consumers should immediately stop using the recalled power chipper shredders and contact DR Power Equipment to receive a full refund or a free repair including shipping.
For more information, consumers can contact DR Power Equipment by telephone at 800-550-4845 from 8:30 a.m. to 5:00 p.m. ET, Monday through Friday; by email at recall@drpower.com or online at www.drpower.com and click on product recalls page.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and DR Power Equipment.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that approximately 90 units of the affected products were sold in Canada and 5,900 were sold in the United States.
Time Period Sold
Model numbers beginning with CS3 were sold September 2019 through August 2023. Model numbers beginning with CS4 were sold August 2022 through August 2023.
Place of Origin
Manufactured in United States
Details
Distributor
DR Power Equipment, Inc.
South Burlington, Vermont
UNITED STATES
Manufacturer
Generac Power Systems, Inc.
Waukesha, Wisconsin
UNITED STATES
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