Consumer product recall

DR Power Equipment Chipper Shredders recalled due to laceration hazard

Last updated

Summary

Product
DR Power Equipment Chipper Shredders
Issue
Consumer products - Laceration hazard
What to do

Consumers should immediately stop using the recalled power chipper shredders and contact DR Power Equipment for repair or refund instructions.

Affected products

This recall involves DR Power Equipment Chipper Shredders  with model numbers CS35050BEN, CS35050BENR, CS35050BENSD, CS35150BEN, CS35150BENR, CS35150BENSD, CS35150DEN,  CS45040DMN, CS45040DEN, CS45040DENR, CS45040DMNR, CS43030DMN and CS43030DMNR. For model numbers beginning CS3, the model number is on the side of the unit.  For model numbers beginning CS4, the model and serial numbers are printed on a white label located on the base of the machine to the left of the engine manual start handle. The recalled chipper shredders have an orange body, a black motor on a black metal frame that has two wheels. DR is printed on the motor and on the funnel.

The Chipper Shredders are designed to shred branches and thick yard waste. 

Issue

Parts of the power chipper shredder can come loose inside the housing with the risk that pieces of metal maybe ejected from the chipper shredder hopper while it is in use, posing a laceration hazard. There are also reports of hoppers unexpectedly detaching from the chipper shredder, posing a laceration hazard.

As of September 20, 2023, the company has received one report in Canada and 23 reports in the United States of parts coming loose inside the shredder housing during use, including some instance of damage to the unit.  There are no reports of injuries in Canada or the United States.

What you should do

Consumers should immediately stop using the recalled power chipper shredders and contact DR Power Equipment to receive a full refund or a free repair including shipping.

For more information, consumers can contact DR Power Equipment by telephone at 800-550-4845 from 8:30 a.m. to 5:00 p.m. ET, Monday through Friday; by email at recall@drpower.com or online at www.drpower.com and click on product recalls page.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and DR Power Equipment.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that approximately 90 units of the affected products were sold in Canada and 5,900 were sold in the United States.

Time Period Sold

Model numbers beginning with CS3 were sold September 2019 through August 2023. Model numbers beginning with CS4 were sold August 2022 through August 2023.

Place of Origin

Manufactured in United States

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Other
Companies

Distributor

DR Power Equipment, Inc.

South Burlington, Vermont

UNITED STATES

Manufacturer

Generac Power Systems, Inc.

Waukesha, Wisconsin

UNITED STATES

Published by
Health Canada
Audience
General public
Identification number
RA-74306

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