Consumer product recall

dormakaba USA Inc. recalls Stanley Commercial Hardware Locksets

Starting date:
December 12, 2018
Posting date:
December 12, 2018
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission, PROFECO and dormakaba USA, Inc.

Affected products

Stanley Commercial Hardware's grade 1 mortise lever lock QMS/QME 100 Series

Product description

This recall involves Stanley Commercial Hardware's grade 1 mortise lever lock QMS/QME 100 Series. The affected locksets have: Bright Brass, Satin Brass, Oil Rubbed Bronze, Satin Nickel, Bright Chrome or Satin Chrome finish.

The locksets were sold in 15 different "functions" or models that can be identified by the three digit number following the QMS/QME series (Image 3). The affected date codes are located on the lower portion of the mortise lock case (Image 4).

Only mortise locksets with the following model/series numbers are included in the recall
Model/Series Case Description
QMS130 F1 Privacy
QMS140 F22 Passage
QMS145 F19 Privacy with Deadbolt
QMS150 F4 Entry
QMS152 F13 Exit
QMS154 F20 Corridor
QMS158 F11 Dormitory
QMS160 F5 Classroom
QMS162 F32 Classroom Security
QMS164 F9 Apartment
QMS170 F7 Storeroom
QMS172 F30 Institutional
QMS174 F14 Store Door

Hazard identified

The lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency.

As of December 6, 2018, the company has received no reports of incidences in Canada.  In the United States, the company has received 8 reports of lockset latch failure.  No injuries have been reported.

Number sold

Approximately 830 units of the affected products were sold in Canada, approximately 13,500 were sold in the United States, and approximately 215 were sold in Mexico.

Time period sold

The affected products were sold from December 2013 to June 2018.

Place of origin

Manufactured in Taiwan.



dormakaba USA Inc.




Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the recalled locksets and contact dormakaba USA Inc. for instructions on receiving a free replacement lockset.

For more information, consumers may contact dormakaba USA Inc. by telephone at 1-855-885-1296 Monday through Friday between 8:00 a.m. and 5:00 p.m. ET, or visit the firm's website.

Consumers may view the release by the US CPSC on the Commission’s website.

Consumers may view the release by Mexico's Consumer Protection Federal Agency (PROFECO) on the Agency's website (in Spanish only).

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.