Consumer product recall

Dooya External Battery for Cordless Window Blinds recalled due to fire hazard

Last updated

Summary

Product
Dooya External Battery for Cordless Window Blinds
Issue
Consumer products - Fire hazard
What to do

Immediately stop using the recalled Dooya External Battery for Cordless Window Blinds, request a replacement, and dispose of the product.

Affected products

This recall involves external lithium-ion battery packs used to power cordless window blinds. The recalled battery packs are white and are approximately 27 cm long by approximately 2.54 cm in diameter. The recalled battery packs weigh about 283 grams.  The recalled battery packs have numerical codes on the white label on the side of the product. The model and production lots are printed on the battery.

Issue

The recalled battery may overheat, posing a fire hazard.

As of December 1, 2022, the company has received no reports of incidents or injuries in Canada. In the Unites States, the company has received five reports of the batteries overheating in consumer homes, one report of a battery overheating in a commercial factory, one report of fire in a commercial warehouse. No injuries have been reported.

What you should do

Consumers should immediately stop using the recalled product, request a replacement and dispose of the product.

For more information, consumers can contact Ningbo Dooya Mechanic and Electronic toll-free at 1-888-943-2391 from 8 a.m to 5 p.m., ET, Monday through Friday, or online at www.battery-recall.com to register.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Ningbo Dooya Mechanic and Electronic

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 1,455 units of the affected product were sold in Canada and approximately 56,000 were sold in the United States.

Time Period Sold

The affected products were sold from March 2021 to April 2022.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Household items
Companies

Manufacturer

Dooya Mechanic & Electronic Tech Co.

Ningbo, China

Published by
Health Canada
Audience
General public
Identification number
RA-64511