This page has been archived on the Web

Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.

Health product recall

Dimension Vista System - Hemoglobin A1c (HbA1c), Dimension EXL system - Hemoglobin A1c (Hb1c),Dimension Xpand system - Hemoglobin A1c (Hb1c) and Dimension Cinical Chemistry System - Hemoglobin a (2014-09-24)

Starting date:
September 24, 2014
Posting date:
October 10, 2014
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type III
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-41745

Recalled Products

A) Dimension Vista System - Hemoglobin A1c (HbA1c)

B) Dimension EXL system - Hemoglobin A1c (Hb1c)

C) Dimension Xpand system - Hemoglobin A1c (Hb1c)

D) Dimension Cinical Chemistry System - Hemoglobin a

Reason

Siemens Healthcare Diagnostics is conducting a field recall for Dimension Vista HbA1c and Dimension Hb1C flex reagent lots listed in section 64(a) of this report. Siemens has confirmed that these reagent cartridge lots exhibit positive bias averaging 0.4% [4.4 mmol/mol] Hemoglobin A1c units and occasionally up to 1.0% [11 mmol/mol] HbA1c units for patient samples when compared to the national glycol-hemoglobin standardization program (NGSP). QC samples may exhibit a similar bias.  As the customer base may differ based on the platform being utilized, Siemens is issuing two Urgent Field Safety Notices (UFSN): one UFSN is being issued for the affected lots of Dimension Vista Hemoglobin A1c (HbA1c). The second UFSN is being issued for the affected lots of Dimension Hemoglobin A1c (HbA1c). Customers will receive the letters pertinent to them. Both letters contain the same content, differing only in the specified product code and lot numbers.

Affected products

A) Dimension Vista System - Hemoglobin A1c (HbA1c)

Lot or serial number

More than 10 numbers, contact manufacturer.

Model or catalog number

10470481

K3105A

Companies
Manufacturer

Siemens Healthcare Diagnostics Inc.

500 GBC Drive, Mailstop 514, PO Box 6101

Newark

19714-6101

Delaware

UNITED STATES



B) Dimension EXL system - Hemoglobin A1c (Hb1c)

 

Lot or serial number

More than 10 numbers, contact manufacturer.

Model or catalog number

10483822

DF105A

 

Companies
Manufacturer

Siemens Healthcare Diagnostics Inc.

500 GBC Drive, Mailstop 514, PO Box 6101

Newark

19714-6101

Delaware

UNITED STATES



C) Dimension Xpand system - Hemoglobin A1c (Hb1c)

 

Lot or serial number

More than 10 numbers, contact manufacturer.

Model or catalog number

10483822

 

Companies
Manufacturer

Siemens Healthcare Diagnostics Inc.

500 GBC Drive, Mailstop 514, PO Box 6101

Newark

19714-6101

Delaware

UNITED STATES



D) Dimension Cinical Chemistry System - Hemoglobin a

Lot or serial number

More than 10 numbers, contact manufacturer.

Model or catalog number

10483822

DF105A

Companies
Manufacturer

Siemens Healthcare Diagnostics Inc.

500 GBC Drive, Mailstop 514, PO Box 6101

Newark

19714-6101

Delaware

UNITED STATES