Health product recall

Dexcom G4, G5 & G6 Continuous Glucose Monitoring System (2020-05-29)

Starting date:
May 29, 2020
Posting date:
June 12, 2020
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-73319



Last updated: 2020-06-12

Affected Products

  1. Dexcom G4 Continuous Glucose Monitoring System - Sensor
  2. Dexcom G4 Platinum Sensor Kit
  3. Dexcom G5 Mobile / G4 Platinum Sensor Kit
  4. Dexcom G6 Sensor

Reason

Dexcom recently became aware that Hydroxyurea, an anti-neoplastic drug used primarily in chemotherapy, falsely elevates glucose readings on Dexcom CGM Systems. This may result in failure to treat hypoglycemia from missed low sensor glucose values and alerts or by causing other errors in diabetes management decisions.

Affected products

A. Dexcom G4 Continuous Glucose Monitoring System - Sensor

Lot or serial number

More than 10 numbers, contact manufacturer.

Model or catalog number
  • STS-GL-001
  • STS-GL-004
Companies
Manufacturer

DEXCOM, INC.

6340 SEQUENCE DRIVE

SAN DIEGO

92121-4356

California

UNITED STATES


B. Dexcom G4 Platinum Sensor Kit

Lot or serial number

More than 10 numbers, contact manufacturer.

Model or catalog number
  • STK-CL-100
  • STS-CL-100
  • STS-GL-005
  • STS-GL-006
  • STS-GL-007
  • STS-GL-010
Companies
Manufacturer

DEXCOM, INC.

6340 SEQUENCE DRIVE

SAN DIEGO

92121-4356

California

UNITED STATES


C. Dexcom G5 Mobile / G4 Platinum Sensor Kit

Lot or serial number

More than 10 numbers, contact manufacturer.

Model or catalog number
  • STS-GF-001
  • STS-GF-004
  • STS-GF-007
  • STS-GF-010
Companies
Manufacturer

DEXCOM, INC.

6340 SEQUENCE DRIVE

SAN DIEGO

92121-4356

California

UNITED STATES


D. Dexcom G6 Sensor

Lot or serial number

More than 10 numbers, contact manufacturer.

Model or catalog number
  • STS-GS-008
  • STS-GS-015
Companies
Manufacturer

DEXCOM, INC.

6340 SEQUENCE DRIVE

SAN DIEGO

92121-4356

California

UNITED STATES