Consumer product recall

DEWALT ® Jobsite Pro Wireless Earphones recalled due to burn and fire hazard

Last updated


DEWALT ® Jobsite Pro Wireless Earphones
Consumer products - Burn hazard
Consumer products - Fire hazard
What to do

Immediately stop using the recalled DEWALT ® Jobsite Pro Wireless Earphones and contact E-filliate in order to receive a free replacement.

Affected products

This recall involves DEWALT Jobsite Pro Wireless Earphones. The earphones have a black and yellow neckband with wired earbuds. Manufacture codes included in this recall are:

  • D4 1910
  • D4 1912
  • D4 2003
  • D4 2004
  • D4 2006
  • D4 2009
  • D4 2011
  • D4 2012
  • D4 2101
  • D4 2103
  • D4 2104

The manufacture code is printed on the left side of the neckband. If no manufacture code is present, the product is included in the recall.


The wireless earphones can overheat while charging or in use, posing burn and fire hazards.

As of December 31, 2021, the company has received no reports of injuries in Canada. In the United States, the company has received 61 reports of the earphones overheating during charging or use, including five reports of fire and four reports of minor burn injuries.

What you should do

Consumers should immediately stop using the recalled product and contact E-filliate to receive a pre-paid shipment label and return the product directly to E-filliate in order to receive a free replacement.

For more information, consumers can contact E-filliate by telephone toll-free at 1-888-979-4439, from 9:00 a.m. to 5:00 p.m. PST Monday through Friday, by email or visit the company’s website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information



Number Sold

          The company reported that 4 units of the affected product were sold in Canada.

Time Period Sold

           The affected products were sold from October 2019 to December 2019.

Place of Origin

          Manufactured in China.


Original published date:
Alert / recall type
Consumer product recall
Consumer products - Electronics - Communications



Rancho Cordova



Published by
Health Canada
General public
Identification number

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