Delta Cycle Stem Raisers recalled due to fall hazard
Brand(s)
Summary
Immediately stop using the recalled product and contact an authorized bicycle shop to ensure the correct torque is applied.
Affected products
Brand |
Model Number |
|---|---|
Delta Cycle |
TD3318 |
Delta Cycle |
TD3418 |
Dimension |
SM1977 |
Dimension |
SM1979 |
Issue
The products have the incorrect torque specification listed on the packaging. The correct torque should be 20 nm. A consumer may not tighten the raiser to the correct torque and the handlebar could rotate creating a risk of injury from a crash hazard.
As of March 26, 2024, the company has received no reports of incidents or injuries in Canada or the United States.
What you should do
Consumers should immediately stop using the recalled stem raisers and bring the product to a local bike shop to ensure the correct torque is applied.
For more information, consumers can contact Delta Cycle by telephone at 800-474-6615, Extension 2, from 9 a.m. to 5 p.m. EDT, Monday through Friday, by email at stemrecall@designbydelta.com or visit the company website and click on Stem Recall at the bottom of the page for the more information.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Delta Cycles.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 8,510 units of the affected products were sold in Canada and 500,000 were sold in the United States.
Time Period Sold
The affected products were sold from June 2004 to March 2024.
Place of Origin
Manufactured in China
Details
Manufacturer
Delta Cycle
36 York Avenue
Randolph, MA
02368
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