Consumer product recall

Danby brand free-standing and slide-in electric ranges recalled due to tip-over hazard

Last updated

Summary

Product
Danby brand free-standing and slide-in electric ranges
Issue
Consumer products - Burn hazard
What to do

Consumers should not place any heavy objects on the open oven door and contact Danby Appliances to schedule a free inspection and repair.

Affected products

This recall involves the 24-inch (60.96 cm) free-standing and slide-in electric ranges sold under the Danby brand.

This recall only includes the following models and serial numbers, ending in “P”. The model number and serial number can be found in the product’s rating label.  To find the rating label, consumers can lift the cook top edge at the corners or front edge (see image).

Recalled products

Model

First Serial Number

Last Serial Number

Part Number

DER244WC
DEC244WCA

HS584506P

HS585024P

WS01A03089

Issue

In some homes, the ranges could tip-over if a heavy weight is placed on an open oven door, posing a risk of burn injuries from hot food or liquids in cooking containers.

As of December 17, 2021, the company has received no reports of incidents or injuries in Canada or the United States.

What you should do

Consumers should use the model and serial numbers above to determine if their appliance is subject to this notice. If it is, they should not place any heavy objects on the open oven door and contact Danby Appliances to schedule a free inspection and repair.

For more information, consumers may contact Danby Appliances online or by telephone toll-free at 1-877-246-2296 Monday through Thursday between 8:30 a.m. and 6:00 p.m. EST, and Friday 8:30 a.m. to 4:30 p.m. EST, for assistance on repair or replacement of the part.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

          The company reported that 140 units of the affected product were sold in Canada.

Time Period Sold

           The affected products were sold from May 2021 to October 2021.

Place of Origin

          Manufactured in Mexico

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Appliances
Companies

Distributor

Danby Products Limited 

Guelph, Ontario

CANADA

Manufacturer

Mabe SA de CV

Miguel Hidalgo

Ciudad de Mexico

MEXICO

Published by
Health Canada
Audience
General public
Identification number
RA-63765

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