CT900 Clinician Programmer Software Application A710 Intellis & A810 Synchromed (2019-07-29)

Starting date:

July 29, 2019

Posting date:

August 23, 2019

Type of communication:

Medical Device Recall

Subcategory:

Medical Device

Hazard classification:

Type III

Source of recall:

Health Canada

Issue:

Medical Devices

Audience:

General Public, Healthcare Professionals, Hospitals

Identification number:

RA-70779

Last updated: 2019-08-23

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  Reason
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  Affected products

Affected Products

A. CT900 Clinician Programmer Software Application A710 Intellis

B. CT900 Clinician Programmer Software Application A810 Synchromed

Reason

Medtronic is informing customers that  records do not match the country registration associated with the CT900 Clinician Tablet(s) associated with customer accounts. If the wrong country is selected during CT900 tablet registration, the following may occur:

• Customers may have access to applications that are not approved in their country.
• Customers may not have access to applications that are approved in their country.

Affected products