Health product recall

CT900 Clinician Programmer Software Application A710 Intellis & A810 Synchromed (2019-07-29)

Starting date:
July 29, 2019
Posting date:
August 23, 2019
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type III
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-70779

Last updated: 2019-08-23

Affected Products

A. CT900 Clinician Programmer Software Application A710 Intellis
B. CT900 Clinician Programmer Software Application A810 Synchromed

Reason

Medtronic is informing customers that  records do not match the country registration associated with the CT900 Clinician Tablet(s) associated with customer accounts. If the wrong country is selected during CT900 tablet registration, the following may occur:

  • Customers may have access to applications that are not approved in their country.
  • Customers may not have access to applications that are approved in their country.

Affected products

A. CT900 Clinician Programmer Software Application A710 Intellis

Lot or serial number

Not applicable.

Model or catalog number

A710

Companies
Manufacturer
Medtronic Inc.
710 Medtronic Parkway
Minneapolis
55432
Minnesota
UNITED STATES

B. CT900 Clinician Programmer Software Application A810 Synchromed

Lot or serial number

Not applicable.

Model or catalog number

A810

Companies
Manufacturer
Medtronic Inc.
710 Medtronic Parkway
Minneapolis
55432
Minnesota
UNITED STATES