Consumer product recall

Crystal E-Liquid recalled due to lack of child-resistant packaging

Last updated

Summary

Product
Crystal E-Liquid, multiple flavours and nicotine concentrations
Issue
Consumer products - Labelling and packaging
What to do

Immediately stop using the recalled products and dispose of them in normal household waste.

Affected products

This recall involves Crystal E-Liquid, packaged in 250 mL bottles, sold in multiple flavours and nicotine concentrations. Details about the products can be found below:

 

The following products are affected:
Product Name Concentration Batch Number
Crystal E-Liquid – Juicy Peach Nicotine - 1.5 mg/mL 27/JUL/2024
Crystal E-Liquid - Crystal Champagne Nicotine - 6 mg/mL 27/JUL/2024
Crystal E-Liquid – Red Bold Tobacco Nicotine - 3 mg/mL 07/DEC/2024
Crystal E-Liquid – Cannuck Premium Tobacco Nicotine - 6 mg/mL 21/OCT/2024
Crystal E-Liquid – Menthol Ice Nicotine - 18 mg/mL 07/DEC/2024
Crystal E-Liquid – Menthol Ice Nicotine - 1.5 mg/mL 27/JUL/2024

Issue

The recalled products do not meet the packaging requirements for vaping products as required by the Vaping Products Labeling and Packaging Regulations under the Canada Consumer Products Safety Act.

Vaping substances containing nicotine present a poisoning risk if they are ingested. Inappropriate packaging such as missing child-resistant closures can lead to unintentional exposure to the product and cause serious illness or injuries, including death.

As of April 22, 2025, the company has received no reports of incidents or injuries in Canada.

What you should do

Consumers should immediately stop using the recalled products and dispose of them in normal household waste.

For more information, consumers can contact E-Cigz Vapour Shop by telephone at 519 265 0324, from 10 a.m. to 8 p.m. EST, by email at sepideh@e-cigz.com or visit the company website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that an unknown number of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from February 2023 to April 2025.

Place of Origin

Manufactured in Canada

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Vaping and tobacco products
Companies

Retailer

E-Cigz Vapour Shop

Guelph, ON

CANADA

Manufacturer

Crystal E-Liquids

Guelph, ON

CANADA

Published by
Health Canada
Audience
General public
Identification number
RA-77324

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