Consumer product recall

Certain models of Vitodens 200-W and Vitodens 222-F boilers: Carbon Monoxide Hazard

Starting date:
April 25, 2019
Posting date:
April 25, 2019
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Last updated: 2019-04-26


  • Product:
    Viessmann Vitodens 200-W and Vitodens 222-F boiler models
  • Issue:
    Risk of increased carbon monoxide levels
  • What to do:
    Contact the installer or distributor to schedule a free boiler safety inspection.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Viessmann Manufacturing Company Inc.

Affected products

Viessmann Vitodens 200-W and Vitodens 222-F boiler models

Product description

This recall involves certain Vitodens 200-W and 222-F boiler models used for space or domestic water heating. The product name and model number can be found on the left side of the boiler cover. The serial number can be found on the underside of the boiler.

The following products are included in this recall:
Product Number Model Part Number Serial Numbers (Affected Range)
Vitodens 200-W B2HB 19 7538092 7538092401003107 to 7538092701038106
B2HB 26 7538093 7538093401002107 to 7538093701177109
B2HB 35 7538094 7538094401003101 to 7538094701446103
Vitodens 222-F B2TB 19 7542250 7542250401001100 to 7542250401210106
B2TB 35 7542251 7542251401001107 to 7542251701257105

Boilers which have a yellow sticker applied to the boiler rating plate located on the left side of the boiler cover have already undergone a heat exchanger replacement and are not subject to this recall.

Hazard identified

The back plate of the heat exchanger may corrode and exhaust flue gases may leak into the house or living spaces, posing a risk of increased carbon monoxide levels.

As of April 23, 2019 the company has received no reports of incidents or injuries related to the use of these boilers in Canada or the United States.

Number sold

Approximately 1,400 units of the affected products were sold in Canada and approximately 2,900 were sold in the United States.

Time period sold

The affected products were sold from September 2014 to September 2018.

Place of origin

Manufactured in Germany.



Viessmann Manufacturing Company Inc.





Viessmann Werke GmbH & Co KG



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What you should do

Consumers with recalled boilers are advised to contact the installer or the wholesaler/distributor from whom they purchased the boiler or Viessmann Manufacturing immediately in order to schedule a free boiler safety inspection.

Consumers who continue the use of these boilers while awaiting inspection should have a working carbon monoxide alarm installed outside of sleeping areas in the home.

For more information, consumers may contact Viessmann Manufacturing Company Inc. by telephone at 1-888-414-9157 between 8:30 a.m. to 5:00 p.m. EST Monday through Friday, by email  or online at the Viessmann website.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.