Branch Ergonomic Chairs recalled due to fall hazard
Brand(s)
Summary
Immediately stop using the recalled product and contact Branch for a free repair kit.
Affected products
This recall involves height-adjustable Branch ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging.
Product Name |
SKU |
|---|---|
Ergonomic Chair – Black / Black Standard |
11-01-00-50-V5 |
Ergonomic Chair – Light Blue / White Standard |
11-01-00-43-V5 |
Ergonomic Chair – Baltic / White Standard |
11-01-00-56-V5 |
Issue
The backrests of the chairs can detach, posing a fall hazard to consumers.
As of August 31, 2026, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 11 reports of backrests detaching from the chairs. No injuries have been reported.
What you should do
Consumers should immediately stop using the recalled chairs and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly.
For more information, consumers can contact Branch by email at customersupport@branchfurniture.com or visit the company website at branchfurniture.com/recall or branchfurniture.com and click on “Recall Information” in the Support section at the bottom of the page for more information.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Branch.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Details
Importer
Bureau Office Inc. dba Branch
New York, New York
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