Consumer product recall

Boon Flair & Flair Elite High Chairs recalled due to fall hazard

Last updated

Summary

Product
Boon Flair & Flair Elite High Chair
Issue
Consumer products - Fall hazard
What to do

Immediately stop using the recalled products and contact TOMY for a free repair kit.

Affected products

This recall involves Boon Flair & Flair Elite High Chairs that were manufactured prior to September 1, 2016. The affected model numbers are: B701, B702, B703, B704, B706, B707, B708, B709, B716, B717, B718, B731, B751, B10147, B11068, B11069, and B11401.

The lot/production code can be found on a sticker on the underside of the base in one of two formats. See images above which also describe how to read each code.

In an abundance of caution, if the sticker is not present or the code is illegible, assume that the product is included in the recall.

Issue

The bolts used to secure the seat of the highchair to the pedestal base can become loose and allow the seat to detach, posing a fall hazard.

As of August 24, 2023, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 34 reports of incidents and 11 reports of injuries.

What you should do

Consumers should immediately stop using the recalled Boon Flair & Flair Elite high chairs and immediately contact TOMY for a free repair kit. Consumers will receive a set of bolts and split and flat washers to repair the recalled highchair.

For more information, consumers can contact TOMY International, Inc. by telephone at 866-725-4407 from 8 am to 4 pm CT, Monday through Friday, or visit the company website at https://recall.tomy.com or https://us.tomy.com and click on “Product Recalls” at the top of the page for more information.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and TOMY International, Inc.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 2,858 units of the affected products were sold in Canada and approximately 83,000 were sold in the United States.

Time Period Sold

The affected products were sold from January 2012 to September 2017.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Specialized products
Companies

Importer

TOMY International, Inc.

Oak Brook, IL

USA

Published by
Health Canada
Audience
General public
Identification number
RA-74228