Bestar Wall Beds recalled due to Tip-Over and Entrapment Hazards

Consumers should immediately stop using the recalled wall beds and contact Bestar to determine whether they require a repair via reinstallation. Consumers who are uncertain whether their wall bed needs to be reinstalled are entitled to a free inspection.  If the bed requires reinstallation, consumers are advised to use a professional installer. Bestar will reimburse consumers for the reinstallation cost and expects that cost to range from CAD $216 - $263 for Above Top Shelf wall beds or CAD $430 - $527 for Below Top Shelf wall beds. Consumers who are unable to find a quote within that range should contact Bestar to receive assistance in finding an installer. Consumers who are nonetheless unable to find someone within that range will be reimbursed for reasonable costs outside of it, provided they can provide documentation.

For more information, consumers can contact Bestar toll-free at 888-912-8458 Monday through Friday from 8 a.m. to 5 p.m. ET, email at bestarwb@esolutionsfurniture.com or online at https://www.bestar.ca/wall-bed-recall/ or at www.bestar.ca and click “WALL BED SAFETY RECALL” at top of page for more information.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Bestar

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.