Consumer product recall

Belkin BoostCharge Pro Fast Wireless Charger for Apple Watch + Power Bank 10K recalled due to fire hazard

Brand(s)
Last updated

Summary

Product
Belkin BoostCharge Pro Fast Wireless Charger for Apple Watch + Power Bank 10K
Issue
Consumer products - Fire hazard
What to do

Immediately stop using the recalled product and contact the company for a full refund or store credit with proof of purchase. Dispose of it by contacting your municipality for instructions on how to safely transport and dispose of lithium-ion batteries. 

Affected products

This recall involves the Belkin BoostCharge Pro Fast Wireless Charger for Apple Watch + Power Bank 10K model BPD005. The recalled product is a portable wireless battery charger and power bank for an Apple watch.  The affected product UPC is 745883846832.  All serial numbers are affected: 57V00DK4300001 – 57V10DK4E03973. All date codes are affected: 202304 – 202404.

Issue

The recalled power bank may overheat in some circumstances due to a manufacturing defect of the lithium-ion battery, posing a potential fire hazard.

As of October 31, 2024, the company has received no report of incidents or injuries in Canada or in the United States.

What you should do

Consumers should immediately stop using the recalled wireless chargers and disconnect it from any power supply or other products. Contact Belkin for instructions on safe disposal, and to obtain a store credit or refund. Safely dispose of the product in a way that it cannot be used again.  Contact your municipality for instructions on how to safely transport and dispose of lithium-ion batteries.  Batteries are considered hazardous waste. Do not place them in household garbage.

For more information, consumers can contact Belkin by telephone at 1-800-223-5546  from 9:00 am to 9:00 pm ET, Monday to Friday for English, from 6:00 am to 7:00 pm ET, Monday to Friday for French, or visit the company website.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Belkin, Inc.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 76 units of the affected products were sold in Canada and 3344 were sold in the United States.

Time Period Sold

The affected products were sold from February 2024 to June 2024.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Electronics
Companies

Distributor

Belkin, Inc.

El Segundo, California

USA

Published by
Health Canada
Audience
General public
Identification number
RA-76572

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