Consumer product recall

Battery Pack within certain Anker EverFrost Powered Coolers recalled due to Fire Hazard

Brand(s)
Last updated

Summary

Product
Battery Pack within certain Anker EverFrost Powered Coolers
Issue
Consumer products
What to do

Immediately stop using the recalled product and contact Anker for a replacement battery pack.

Affected products

This recall involves the following Anker EverFrost Powered Coolers. They are battery powered portable refrigerators used for outdoor camping, travel, and fishing.  

The following products are affected:
Size (liters) models
Anker EverFrost Powered Coolers 30 33 A17A0
Anker EverFrost Powered Coolers 40 43 A17A1
Anker EverFrost Powered Coolers 50 53 A17A2
Anker Detachable Battery pack for Powered Cooler A17B0

Issue

The lithium-ion battery supplied with the coolers may overheat, posing a fire hazard.

As of October 20, 2023, the company has received no reports of incidents or injuries in Canada.

What you should do

Consumers should immediately stop using the recalled products and contact Anker for a free replacement battery pack.

For more information consumers can contact Anker by telephone at 1-800-988-7973 Mon-Fri 9:00AM – 5:00PM (PT), by email at support@anker.com or Website Live Chat: Mondays to Fridays 10AM – 4PM (PST) at https://support.anker.com/s/contact-us.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 166 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from March 2023 to July 2023.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Outdoor living
Companies

Distributor

Anker Innovations Limited

Hong Kong

China

Published by
Health Canada
Audience
General public
Identification number
RA-74499

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